From a fellow Posterous blogger, 10 ways to make a client happy.
This is a more relevant topic today than ever, because clients have more choices and agencies are desperate to keep the accounts they currently have. So, seeing a client smile can make everybody sleep better at night.
This points work, they are smart and they help, but at the end, in my modest experience, the client-agency relationship is like any other, you can't be happy unless you are happy inside.
These are the 10.
- Give Them a Morning Dose of Insight.
- Go Hang Out.
- Think Outside The Scope.
- Always Provide Key Learnings.
- Be A “What About” Person.
- Introduce New Experts.
- Showcase New Technologies.
- Package Up The Right Success For Free.
- Get Out Of The Office.
- Host A Free Creative Workshop.