A happy client?

From a fellow Posterous blogger, 10 ways to make a client happy.

This is a more relevant topic today than ever, because clients have more choices and agencies are desperate to keep the accounts they currently have. So, seeing a client smile can make everybody sleep better at night.

This points work, they are smart and they help, but at the end, in my modest experience, the client-agency relationship is like any other, you can't be happy unless you are happy inside.

These are the 10.

1. Give Them a Morning Dose of Insight.
2. Go Hang Out.
3. Think Outside The Scope.
4. Always Provide Key Learnings.
5. Be A “What About” Person.
6. Introduce New Experts.
7. Showcase New Technologies.
8. Package Up The Right Success For Free.
9. Get Out Of The Office.
10. Host A Free Creative Workshop.

Read the entire post his blog Ideas, imagination and stuff.